Get in touch with our team to discuss your infrastructure needs and how we can help you build reliable, secure, and scalable solutions.
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Cardinal House, St Mary's Parsonage, Manchester M3 2LY, United Kingdom
+441618023047
Business Hours: 24/7 Support Available
We offer industry-leading SLAs with guaranteed uptime, response times, and resolution times. Contact us to discuss SLA options tailored to your specific requirements.
Quick answers to common questions about our infrastructure services
We provide specialized infrastructure for API services, database hosting, blockchain nodes, and managed DevOps solutions. Our infrastructure is designed to meet the specific needs of each use case, with a focus on performance, security, and reliability.
We implement multiple layers of security, including network isolation, intrusion detection systems, DDoS protection, encryption at rest and in transit, regular security audits, and compliance with industry standards such as ISO 27001 and SOC 2.
We offer a 99.99% uptime guarantee for our standard infrastructure services, with options for 99.999% uptime for mission-critical applications. Our SLAs include specific guarantees for response times and resolution times for different severity levels.
Yes, we offer fully managed services for all our infrastructure solutions. Our team of certified engineers handles monitoring, maintenance, updates, security patching, and issue resolution, allowing you to focus on your core business.
Standard infrastructure can typically be deployed within 24-48 hours. Custom solutions may take longer depending on complexity. We also offer expedited deployment options for urgent requirements.
We offer 24/7/365 support for all our infrastructure services. Support is provided via phone, email, and ticketing system, with guaranteed response times based on issue severity. We also provide proactive monitoring and alerting.